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If you're receiving the following error message: "Java Upload (supporting filesizes above 2GB) not available." follow the below steps. PLEASE CLEAR YOUR WEB BROWSERS CACHE: FIREFOX: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache [https:/...
If when you try to log into PICTUREBOOK and you receive the following error message, "userlog entry could not be inserted. Could not get or update next value; nested exception is..." perform the following steps. Launch the PICTUREBOOK Admin application ...
To download DELTAGEN or PICTUREBOOK, please visit either our FTP server. Links and credentials provided below. FTP HOST: ftp.rttusa.com [https://urldefense.proofpoint.com/v2/url?u=ftp-3A__ftp.rttusa.com&d=AwMFAg&c=7hkCqVsDKDTt8zdLsM8LWA&r=hKpFZg3jpoZa...